It is the responsibility of the Buyer, and not that of On Q Protection & Investigation Services, LLC (ONQPI Services), to ascertain and obey all applicable laws with regard to the purchase, possession and use of any items sold by ONQPI Services. Buyer must consult all applicable federal, state and local laws, including but not limited to 18 USC § 2511, prior to the purchase and use of any items sold by ONQPI Services. If Buyers resides outside the United States, Buyer must consult all applicable export restrictions of the United States as well as all applicable local requirements.

    Buyer agrees that ONQPI Services’ liability (including the liability of all of ONQPI Services’ employees, agents, and affiliates) for products sold, whether based on contract, tort, breach of warranty, or otherwise, shall be limited to the purchase price paid by Buyer. In no event shall ONQPI Services be liable for special, indirect or consequential damages.


    All sales are final. There are absolutely no refunds. In case of malfunctioning or defective products under the product warranty time period, we will repair or replace the item. If the item is discontinued or unavailable, ONQPI Services reserves the right to issue a store credit for similar merchandise in the store. All credits are valid one year from the date of credit.


    There are absolutely no refunds for products, services and memberships. This policy applies to orders placed on-line or by phone, and paid via credit card, check or by invoice.

    By making a purchase with On Q Protection and Investigation Services, LLC, you are confirming that you have read and understand the refund policy.


    On Q Protection and Investigation Services, LLC may, at the company’s discretion, issue a credit for products, services, and memberships. This policy applies to orders placed on-line or by phone, and paid via credit card or by invoice.

    By making a purchase with On Q Protection and Investigation Services, LLC, you are confirming that you have read and understand the credit policy.


    Our privacy policy is very simple. We will not share, sell, give, trade, etc. any of your personal information with anybody, except the actual manufacture and seller of the equipment. At some point we may send out emails mentioning special sales or items. If you receive one of these emails and would not like to receive any more, you may opt out at any time by emailing us the request. However by doing so, of course you will no longer be notified of or eligible for any special sales.


  • Acceptance
  • The web services that On Q Protection and Investigation Services, LLC (ONQPI Services) provide to you are subject to the following Terms of Use (the “Terms”). ONQPI Services reserves the right to update the Terms at any time without notice.

  • Description
  • ONQPI Services provides you with access to a variety of web based resources, including but not limited to company, product and licensing information, documentation, pricing information and product purchasing, download areas including downloadable and trial versions of various products and samples, communication forums, links to other sites and resources, (collectively “Services”). The Services, including any updates, enhancements, new features, and/or the addition of any new web based services, are subject to the Terms.

  • Service Operation
  • ONQPI Services does not guarantee the availability of the Service or that any aspect of the service will operate without fault or delay. ONQPI Services is not responsible, in any way, for delays or problems incurred, with particular reference to Internet communications services and equipment, third party services and Internet Service Providers. The Service is provided on an “as is” basis without any obligation or liabilities to ONQPI Services other than those expressly laid out in these Terms. ONQPI Services reserve the right to make any changes to the Services or web site content of any form, location, domain, or any aspect of the site without notice at any time.

  • Personal Use
  • Unless otherwise specified, the Services are for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Services.

  • Membership Account
  • You must complete the registration process by providing current, complete and accurate information as prompted by the applicable registration form. You are entirely responsible for maintaining the confidentiality of any password and/or username that you may be required to create and/or is created for you. Furthermore, except for ONQPI Services’ own responsibility towards the matter, you are entirely responsible for any and all activities that occur under your account. You agree to notify ONQPI Services immediately of any unauthorized use of your account or any other breach of security. ONQPI Services will not be liable for any loss that you may incur as a result of someone else using your password or account due to your fault, either with or without your knowledge. However, you could be held liable for losses incurred by ONQPI Services or another party due to someone else using your account or password due to your fault. You may not use anyone else’s account at any time. “No exceptions”.

  • No Unlawful & Prohibited Use
  • As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions and notice. You will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. You may not use the Services in any manner that could damage, disable, overburden, or impair any ONQPI Services server, or the network(s) connected to any ONQPI Services server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any ONQPI Services server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.

  • Links to Third Party Sites
  • The links in the Services will let you leave ONQPI Services’ site. The linked sites are not under the control of ONQPI Services and ONQPI Services is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. ONQPI Services is not responsible for webcasting or any other form of transmission received from any linked site. ONQPI Services is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ONQPI Services of the linked site.

  • Membership Refund & Cancellation
  • There are no refunds under any circumstances for the use of this service or your membership.

  • Transfer of Membership
  • Memberships are not transferable.


    While the content and information made available at this Internet website are presented in good faith and believed to be correct, ONQPI Services makes no representations or warranties as to the completeness or accuracy thereof, or of any content or information made available at any site or sites linked to this Internet website (collectively, “Information”).

    All Information presented and maintained as part of this website shall be considered confidential, and is intended solely for the viewing and use of duly authorized individuals. Access to Information is provided upon the condition that the persons or entities receiving it are authorized and entitled to do so, and will make their own determination as to its suitability for their purposes prior to use.

    In no event will ONQPI Services be responsible or liable for any direct, indirect, consequential, incidental or punitive damages of any nature whatsoever resulting from the use of, or reliance upon, Information contained within this website.

    While every effort is made to keep this website functioning correctly and running smoothly, ONQPI Services assumes no liability for website unavailability or other lack of access due to technical or non-technical issues.