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FireKeepers Casino Hotel’s security staff has received a series of highly-specified training sessions to ensure safety at the 236,000-square-foot property in Emmett Township.
In a media release on Monday, the casino highlighted its security training measures for its more than 100 on-site security officers. The casino’s security training program prepares its officers with a number of areas including officer conduct, customer interaction, human trafficking, drug awareness and active shooter training, among others.
The training programs are directed by George Jenkot, vice president of security and surveillance; Dale Isbell, director of security and surveillance; Sam Abdo, training and special events supervisor of security; and the casino’s security supervisors and officers.
“All of our training sessions focus on the various facets of the property and are designed to raise awareness and help our Team Members recognize potential issues and learn when to report them to Security,” Jenkot said in the release. “It is the responsibility of our Team Members to watch and report and it is Security’s responsibility to provide the education so they can do so.”
Among the casino’s programs, the human trafficking program is designed for officers to recognize and react to the signs of human trafficking. The drug awareness program is a similar training session overseen by the Nottawaseppi Huron Band of the Potawatomi Tribal Police, the Special Operations Detective from Calhoun County and the Drug Enforcement Administration.
Its active shooter training is among the casino’s most extensive programs, created to help officers recognize warning signs and keep guests and employees safe in the event of an active shooter situation.
The casino said it intends to implement a series of refresher training courses for veteran officers this year.
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