Hanover Mall reaches security agreement with town for police detail

“The Hanover police officers that work at The Hanover Mall may be referred to as Unit B, but that doesn’t mean they are doing anything but A-1 work.

The mall has been contracting with the town for the services of the police officers since the 1970s when Zayre Department Store first opened. The town then contracts with the police department with their collective bargaining agreements.

“At that point you had a small town that was suddenly dealing with a large shopping center,” said Hanover Mall General Manager Ed Callahan. “The town didn’t have the resources police-wise to handle that, so the town worked out a deal with the original owner, which was Campenelli-Tedeschi, for them to hire a police presence at the mall. Over the years, it was a combination of
Hanover Police and private public safety.”

There have been deals made every two-to-three years and the current one will begin on Jan. 1, 2018. According to the agreement signed in October, the town will receive a payment of $9,532 each month.

The contract will be automatically extended for an additional 12 months unless one side provides a written statement two months before the year is up wishing to not extend for an additional year.

According to former town manager Troy Clarkson, in addition to the monetary value, having this contract in place ensures that calls for service at the mall do not take away from other important responses, as the officer on duty can handle most issues on site without requiring a cruiser to be taken away from patrol in other areas.

This program, Clarkson said, has received national recognition and is yet another example of the strong and enduring partnership between the town and our partners at PREP.

There is a cruiser specifically for the position and the officers aren’t set out on calls other than extreme emergencies.

“We meet with Chief Walter Sweeney and Lt. Greg Nihan sometimes once a month or every other month and we sit down the program and review any incidences that have happened,” said Callahan. “We review what we want the officers to be doing in terms of community policing. We encourage the officers to be visible, interact with store managers and personnel and get to know people. With the cruiser they are able to do that same function with the peripheral around Dick’s Sporting Goods, Office Max, Trader Joe’s and Buffalo Wild Wings.”

When both the public safety officers and the Hanover police officers are fully staffed, typically one patrols the outside of the mall and the other on the inside of the mall. The goal is for them to work “in harmony” with two-way radios.”

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