Tag: Risk Management

Robot Security guard freaks out homeless people

The San Francisco SPCA, a non-profit whose mission is “to save and protect animals … and enhance the human-animal bond,” is reportedly doing just the opposite with its latest robot security guard.

It is terrifying homeless people that hang out near the SPCA building in the Mission section of the city, which was part of its objective, but it is freaking out residents as well.

According to San Francisco Business Times, the robot ─ dubbed K9 ─ was put into place to try and deal with the number of needles, car break-ins and other crimes that have reportedly come from a nearby encampment of homeless people.

“We weren’t able to use the sidewalks at all when there’s needles and tents and bikes, so from a walking standpoint I find the robot much easier to navigate than an encampment,” Jennifer Scarlett, the SPCA’s president, said in an interview with the San Francisco Business Times. 

After the SPCA implemented the robot, Scarlett said homeless encampments disappeared and fewer cars were broken into. She added that it was not clear whether the robot was the cause of the decrease in crime, but that there was a correlation.

Upon seeing the robot, some of the people in the encampment expressed their annoyance, putting barbecue sauce on its sensors, knocking it over and putting a tarp on it, Scarlett said. 

The people in the homeless encampment were not the only ones who were freaked out by the robot.

San Francisco resident Fran Taylor, who lives near the SPCA location, said the robot approached her and her dog while she was out for a walk. The dog began barking and attempted to go near it, while she yelled at it to stop. The robot eventually stopped 10 feet away from her.

Taylor wound up writing a letter to the SPCA, expressing her displeasure after her run-in with the robot. The SPCA responded saying it had security concerns and that the robot was part of its solution.

Last week, the city of San Francisco ordered the SPCA to keep its robot off the sidewalks or it would face a $1,000-a-day penalty for operating it in the public right-of-way without a permit.

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Virginia Credit Union is offering another layer of security for its mobile banking users.

EyeVerify is a biometric authentication based on a person’s eye print. The feature uses a phone camera and eye print to confirm the user’s identity when opening the credit union’s mobile banking app.

EyeVerify is an option for members who do not want to manually enter a password or for those do not have a phone that accepts fingerprint identification. Unlike other biometric technologies, it doesn’t depend on a particular model of smartphone.

 
“Since not all phones are enabled for fingerprint authentication but most offer a camera, we wanted to provide an additional layer of security for their mobile banking information,” said Frank Macrina, senior vice president of products and channels for Virginia Credit Union.

The optional technology can provide users with a fast and secure way to use the mobile banking app, Macrina said. Also, if a phone is lost, EyeVerify locks down access to the member’s accounts.

It can be used as well for people who have joint accounts, with eye prints recorded for both users and verified upon opening the app.

The eye biometric offers a stronger option than a thumbprint, Macrina said. However, it is a new technology, and the thumbprint is still the most popular method of biometric security.

The credit union began offering the technology in the spring ahead of many of its banking competitors.

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RICHMOND, Va. (WRIC) — 8News investigates to see how Richmond Public Schools bus camera system is keeping students safe.

RPS is the only district in Central Virginia that has installed a stop-arm camera system on their school buses. The second district in the state.

The camera system is designed to catch reckless drivers illegally passing school buses.

“We’re averaging 30 violations a day,” Interim Superintendent Tommy Kranz says, “So that indicates to me that yes, it is working.”

100 school buses are equipped with a total of 13 cameras, nine on the outside and four on the inside.

From the first day of Fall to October 24, 1,021 citations were issued to drivers who illegally pass a school bus when the stop-arm is out or red lights are flashing.

8News obtained video through Richmond Public Schools in which cameras caught drivers nearly hitting students when the school bus was stopped.

Michelle Kitts is a RPS parent and admits she even goes a different route in the mornings to avoid the bus stops.

“If they have kids they know how it feels to see somebody speed passed the buses when there are kids,” Kitts says, “even at the stop with no buses around so everyone should slow down and take it easy.”

Kevin Hunter, another RPS parent says he wasn’t surprised by the number of tickets that were issued in the first seven weeks this Fall. He says he believes drivers need to put down their cell phones and pay more attention to the road before a child is hurt.

“As a foster dad I don’t want to see any of my kids go you know shot across the street then you got some driver coming and don’t pay attention,” Hunter said.

In a press release sent to 8News this summer, Richmond Public Schools said they wanted to have all school buses equipped with the camera system by the start of the semester. However, the company that installs the camera paid to install cameras on the first 50 buses and have been working in phases to install the rest. This revenue is generated from the citations that are issued.

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“The Transportation Safety Administration released surveillance video showing an agent moving a smoking bag containing an exploding lithium-ion battery away from passengers during a panic at Orlando International Airport Friday.

The TSA agent, a 20-year Army veteran, said he believed the bag to be an improvised explosive device. He placed it between a concrete column and a concrete planter to mitigate any harm that might come with a full explosion.

The TSA commended the agent, saying he ran the bag away even as panicked passengers “knocked over the queuing stanchions and dropped roller bags, creating loud banging sounds which were perceived as gunshots, further spreading panic throughout the airport.”

Numerous people at OIA reported there was a panic caused by those loud noises, initially thought to be gunshots.

“Our TSA Team’s performance was outstanding. I’m very proud of our team and how they responded to both the incident and the recovery process of rescreening passengers,” said Jerry Henderson, TSA Federal Security Director.
“Our people responded as they are trained to do, and to lead passengers to safety.”

The Orlando Police Department said on Twitter that no shots had been fired and it was “a loud sound that startled people.”

The department later said on Twitter that the noise was caused by a lithium-ion battery that exploded inside a camera.

The bag the camera was in started to smolder, but no one was injured, the OPD tweet said.

The incident was first reported just after 5 p.m., airport officials said in a statement.

“As a result of the incident, a ground stop was issued and a number of flights were held while passengers were allowed back into the building and security checkpoints reactivated,” the statement said.

The incident did not pose any danger to people at the airport, the department’s Twitter post said.

Regardless, photos given to Channel 9 showed a normally busy terminal that was completely empty.

Because everyone who evacuated the terminal had to go through security screening again, travelers were experiencing inordinately long lines.

“It’s crazy. Nobody knows anything,” traveler McKenzie Golden said.
She had just gone through the security checkpoint and was preparing to get onto a flight home to Michigan when the chaos hit.

“I heard people screaming and then everybody hit the ground and people were basically running over each other, trampling each other,” Golden said.
Numerous flights were delayed due to the incident.

Hours after the battery explosion, massive crowds were still working their way through security to get to their flights.”

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“The father-and-son executives of two suburban Chicago tutoring companies have been sentenced to federal prison for orchestrating an $11 million fraud scheme that bilked more than 100 school districts around the country, including Illinois.

From 2008 to 2012, JOWHAR SOULTANALI and his son, KABIR KASSAM, fraudulently obtained funds from the school districts by misrepresenting the nature of their companies’ tutoring services and falsely inflating invoices for tutoring work that was never performed. Soultanali and Kassam also paid bribes to school officials and teachers to make sure the fraud was not detected. The bribes included a Caribbean cruise for an assistant principal in Texas and an outing to a gentleman’s club for a state education official in New Mexico.

Soultanali, 62, of Morton Grove, Ill., and Kassam, 38, of Wheeling, Ill., each pleaded guilty last year to one count of mail fraud. U.S. District Judge Amy J. St. Eve on Friday sentenced Soultanali to six years in prison, and Kassam to five years and ten months in prison.

The sentences were announced by Joel R. Levin, Acting United States Attorney for the Northern District of Illinois; John P. Selleck, Acting Special Agent-in-Charge of the Chicago office of the Federal Bureau of Investigation; and Thomas D. Utz Jr., Special Agent-in-Charge of the North Central Region of the U.S. Department of Education Office of Inspector General. The Chicago Public Schools Office of Inspector General assisted in the investigation.

“Defendants abused the trust that the Department of Education placed in them to carry out a massive fraud that was not merely extensive, but also egregious,” Assistant U.S. Attorneys Kruti Trivedi and Barry Jonas argued in the government’s sentencing memorandum. “The fraud in this case had a significant impact on both the failing school districts that allocated their federal funds to defendants and on the students at those school districts.”

Soultanali served as director of operations for BRILLIANCE ACADEMY INC. and its wholly owned subsidiary, BABBAGE NET SCHOOL INC., both based on Niles, Ill. Kassam was the president of both companies. The firms contracted with school districts to provide tutoring services to students on-site at schools and via laptop computers.

According to the charges, Soultanali and Kassam furnished the school districts with false applications and marketing materials that fraudulently inflated the companies’ services. The companies falsely stated that they provided pre-testing of enrolled students, created customized tutoring programs, provided ongoing progress reports to schools and parents, and compiled accurate student improvement results after the tutoring was completed. In total, Brilliance and Babbage received $33 million from more than 100 school districts and small schools throughout the country.

The fraud scheme also involved numerous bribes paid to some school officials, with the expectation that the officials would assist in procuring federal funds for the tutoring services.

In addition to Soultanali and Kassam, the investigation resulted in criminal charges against Brilliance and Babbage, as well as three school officials in Texas and one state education official in New Mexico
who pocketed the bribes.”

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“As Austin Jeffrey Boutain stepped out of an elevator at Salt Lake City Main Library Tuesday afternoon, an alert librarian recognized him as the man officers had sought in a massive overnight hunt after the fatal shooting of a University of Utah student.

The librarian greeted Boutain — as he does everyone who visits the third floor — then waited until Boutain was out of earshot and called security, according to City Library Communications Director Andrew Shaw.

Within minutes, security officers apprehended Boutain, who had appeared to be unarmed, in a restroom, Shaw said.
“A big shout out to a librarian,” Salt Lake City police Chief Mike Brown said at a news conference Tuesday afternoon, announcing Boutain, 24, had been taken into custody at about 1:10 p.m.

Brown said Boutain was being questioned and would be booked into the Salt Lake County jail in connection with the Monday night shooting death of 23-year-old ChenWei Guo, an international student at the U. Guo, who is from China, was killed during an attempted carjacking near Red Butte Canyon, police said.

University authorities have declined to say whether Guo was alone in the vehicle when he was shot.

Also Tuesday, University police Chief Dale Brophy announced that Boutain and his wife, 23-year-old Kathleen Elizabeth Rose Boutain, may be connected to a recent suspicious death in Golden, Colo.

Salt Lake City officers had asked Golden police to check on the owner of a green 2000 Ford pickup truck with Colorado plates that Boutain was allegedly driving in Utah.

When Golden officers arrived at the Clear Creek RV Park, they found 63-year-old Mitchell Bradford Ingle dead inside a trailer, the department said in a Tuesday news release. “Preliminary investigations indicate that the man had been deceased for a few days,” the release said.

There were obvious signs of trauma to Ingle, who had been staying at the RV park on a short-term lease, and the Boutains are considered persons of interest in the case, Golden police said.

The stolen pickup truck was still being sought by Salt Lake City area police on Tuesday.

Events in Utah began at about 8:15 p.m. Monday, when Kathleen Boutain went to the U. campus and reported that her husband had assaulted her while they were camping in Red Butte Canyon, Brophy said. She was being treated for an unspecified injury just before 9 p.m. when Guo was shot, Brophy said.

Kathleen Boutain admitted to police that she was “traveling in a stolen vehicle which contained stolen firearms,” according to a probable cause statement filed with the Salt Lake County jail.

She was arrested Monday night and booked into the jail, where she was being held without bail on suspicion of theft by receiving stolen property and drug possession charges. Police said she had a prescription bottle of generic Ambien that was not labeled and other drug paraphernalia.

Police are still stitching together a timeline of how Boutain got from the foothills above the university on Monday night to the library, at 200 East and 400 South, and how long he had been in the library Tuesday before he was spotted.

The earliest Boutain could have been in the library is 9 a.m., when it opened, Shaw said. It had closed at 9 p.m. the night before, at around the time of the homicide.

In an interview Tuesday, security guard Johann Gonzalez-Rubio described approaching Boutain in the library’s restroom on the third floor. He said Boutain nonchalantly told him, “Hey man, I just need to use the restroom real quick and then you can arrest me.”

Boutain appeared calm and unarmed, Gonzalez-Rubio said. Because a bystander also was in the restroom, the guard said, he stepped outside to wait for backup to arrive and for the other man to leave. Then he and another security guard went back in together.

“Hey, you got me,” Boutain said, as he knelt down and put his hands behind his back, according to Gonzalez-Rubio.

The Boutains had been in Utah “a couple days,” Brophy said. Their campsite in Red Butte Canyon was located Monday night, Brown said, and police recovered a rifle and ammunition cans. Police were not sure if the rifle was the same weapon used in the U. slaying.

Police and prosecutors from Golden investigating Ingle’s death were expected to travel to Utah on Tuesday to gather more information, which could include interviewing Kathleen Boutain.

Boutain reportedly has family in Minnesota and as recently as 2015 lived in the Cincinnati suburb of Millvale, in Ohio, according to Fox 19 TV. The station noted that he entered a guilty plea in May 2015 to “obstructing official business” in exchange for a disorderly conduct count being dismissed.

Fox 19 reported that he had been accused of fleeing police in connection with an unspecified disturbance at Cincinnati’s Good Samaritan Hospital.

Alabama court records system show Boutain was arrested in March in Marion County on drug manufacturing charges, according to WAFF 48 TV in Huntsville, Ala. He also was arrested in February 2016 on charges of theft and attempting to elude in another state. Court records also show he is a registered sex offender who failed to notify officials in Marion County when he moved there in 2016, WAFF 48 TV reported.

On Monday night in Utah, the hunt for Boutain initially focused on an area east of Mario Capecchi Drive. Classes were canceled and that area of campus — which includes the school’s main residence halls, medical complex and research buildings — was locked down until about 3 a.m.”

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“The founder of a Memphis security guard firm has been named the “Women Business Owner of the Year” by the National Association of Women Business Owners.

Kim Heathcott was honored at the association’s four-day meeting in Minneapolis this week for growing her 8-year-old company, Clarion Security, into a $10 million business.

She founded the firm with one employee and no clients in 2009, and now it’s the largest woman-owned business in Memphis with 450 employees.

The national association was founded 42 years ago and has 26 chapters across the nation.

Before founding Clarion, Heathcott worked in financial services, with an emphasis in fraud auditing and control investigations. She served as president in 2013 of the Memphis Chapter of the National Association of Woman Owned Businesses.

She holds an undergraduate degree in economics from Vanderbilt University, with a minor in business administration, and received an MBA from Southern Methodist University.

Clarion has made a mark in part for the way it treats its employees. For example, concerned that Clarion’s security officers were eating most of their work-time meals out of vending machines, she and her husband, Larry, started providing a free meal to each employee every shift, the Heathcotts told The Commercial Appeal in 2011.

The couple even started attending the earlier Sunday morning church service so employees would not have to wait as long for the lunches, often delivered by the Heathcotts themselves.

Clarion contracted with a nursing company to provide monthly wellness clinics for employees.

For the security guard industry, Clarion has experienced a much lower-than-average turnover rate among employees.”

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“Hamilton city councilors, eager to discourage militaristic white supremacists, are banning anyone who’s not a licensed security guard from flexing muscle on city property.

But some worry that’ll make it harder for volunteer groups who provide their own security at small rallies and festivals.

City council’s general issues committee voted Wednesday to make a new rule that anyone acting as a security guard at functions on city property needs a provincial license.

This comes after the self-professed “patriot group” Canadian Three Percenters did security detail at city hall on July 29, when the Canadian Combat Coalition rallied against federal anti-

Islamophobia Motion 103. Local anti-fascists counter protested.

Council is being “bravely naive” if it thinks these tense events won’t happen again, said Matthew Green, the Ward 3 councillor who moved the motion. And one day, someone will get hurt.

City looks at banning white nationalist groups from flexing muscle on city property

“It’s not a one-off event,” he said.

With the new rule, Green said, when militaristic white supremacists show up for security detail, the city can charge them with trespassing.

Councillors voted in favour of this. But some worried it would unfairly penalize volunteer groups.

“I worry about the unintended consequences,” said Terry Whitehead, Ward 8 councillor, while Judi Partridge of Ward 15 said she needed more information.

Green said later that he can’t think of any group that fits that category.

Larger events hire their own licensed security guards or police, Green said.

Events on outdoor city property, or in the city hall forecourt, are booked through the city’s special events advisory team (SEAT). Security typically isn’t required when the event doesn’t

require opening a city building, says a staff report.

City council will cast a final vote on Oct. 25th.”

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“On September 24 at the 63rd ASIS International Annual Seminar and Exhibits in Dallas, TX, Securitas Mobile Officer Marcus Johnson was the honored recipient of Ralph Day Security of the Year award.

In his nine years with Securitas, Johnson has been recognized for consistent superior performance and exceeding expectations in increasingly responsible positions.

Now a Mobile Guarding Supervisor in the Washington D.C. Metro Area, Johnson continues to be an outstanding example of Securitas’ core values of Integrity, Vigilance and Helpfulness.

Johnson was selected for the Ralph Day Award in recognition of his heroic actions while on patrol in Alexandria, VA on July 22, 2016. He came to the aid of a police officer who was being assaulted and jeopardized his own safety to intervene. As a result of his actions, the police officer was saved from grievous bodily harm and possibly death, but Johnson was seriously injured.

As part of the award, Johnson and his spouse were invited to attend the 2017 ASIS Seminar as guests of the Security Services Council. During the award ceremony, he was presented a plaque and a monetary award. His selfless response to this incident also earned him a letter of commendation from the Alexandria, VA Chief of Police and the 2016 Private Security Officer of the Year award from his local ASIS chapter.

“We sincerely appreciate the ASIS International Security Services Council for recognizing the outstanding acts of officers in our industry. We would also like to thank the Alexandria Police Department for its recognition and support of Marcus since the incident,” said Securitas Mobile Guarding Division President Tim Keller, CPP. “All of us at Securitas are extremely proud and appreciative of Marcus, not only for his bravery and the selfless actions that are believed to have saved a police officer’s life, but also for the outstanding dedication and professionalism he demonstrates every day.”

ASIS International is the leading organization for security professionals worldwide. It is dedicated to increasing the effectiveness and productivity of security professionals by developing educational programs and materials that address broad security interests. The ASIS International Security Services Council seeks to facilitate the exchange of best practices to raise the standards and increase productivity of professional security services, as well as to increase awareness of its role in protecting people, property and information. Each year it honors one security officer in the United States with the Ralph Day Security Officer of the Year Award.”

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“You can order just about anything from your phone these days, and that now includes security guards.

Ranger Guard works a lot like a ride sharing app, and users say it’s changed the way they protect their businesses.

During Harvey’s flooding, many business owners had to close up shop due to flood damage. That left many businesses with no one to watch out for them.

“Definitely don’t recommend that,” says Jonah Nathan, owner of Ranger Guard and Investigations.

His company offers the app, which works like a ride sharing service except instead of cars, you’re summoning security guards.

“Just ordering your security service just like you do your Uber. Just for the amount of time you need it,” Nathan said.

It doesn’t require a contract and businesses can request armed or unarmed guards to perform specific tasks– like confronting a specious person.

Nathan says many of the calls his guards are sent to involve businesses dealing with homeless people.

“Most homeless people are nonviolent,” Nathan said. “They just want to sit there in peace.”

But he says during Harvey’s flooding, the demand shifted. Many businesses used the app to protect the properties they had to flee.

He hopes once those businesses are back up and running, they’ll continue with the service.

The app is intended for businesses and it not available for residential use.”

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